Public and Private Personas & Brands

It is a common idea that people have public and private faces – gosh some of us have nearly distinct personalities! In recent controversies about notable characters within the science-fiction book world, a common defence is for a supporter to explain how nice and pleasant a controversial author is. That even extends beyond supporters. I’ve seen many anecdotes in discussion about publicly challenging people in which said person was nice, kind, friendly or charitable in some way in ‘real life’.

That’s all very nice but generally I think such arguments can miss the point. The public persona of the author is part of their brand and part of how they market themselves – perhaps unwittingly, perhaps inadvisably, perhaps counter-productively, but still very much how they present themselves.

Anybody who is intending to promote their own event or publication or whatever by associating it with another person is doing so with the PUBLIC persona in mind, not how that person is in real life. That does not mean private actions are irrelevant but clearly it is the public perception of a person that is being co-opted for marketing purposes.

A con inviting Larry Correia (to use the most recent example) is making use of his public persona – how he markets and projects himself. I’ve never met Larry Correia and he might be the kindest, most quiet spoken and generous person in the world but that’s not his brand or how he markets himself. Likewise John Ringo – much was made by Ringo himself about how he is not a character in his books and how his actual personality and interests are distinct from the general nature of his books…but that’s not really how he markets himself more broadly.

Let me put it another way. If you were a con with an audience that has very strict, conventional and normative views about burrito ingredients then John Scalzi would be a poor match EVEN IF in real life, lots of people have seen him eat very orthodox burritos. For all I know Brian Blessed may be a very quiet person in real life who dislikes talking about themselves and is humble to a fault – but if a chat show asks him on as a guest then clearly they are hoping for a very shouty man with an enormous beard.

I’ve talked many times about the Sad Puppy brand and the irony that many of the core people involved with the Sad Puppies are often hyper conscious about brands and marketing as authors. The Sad Puppy campaigns are part of the brand of many key players but I’ve yet to see any of them really engage with the fact that as a brand it is a very negative one. About the only recognition this gets is the lingering resentment that ‘puppy’ was given a bad name.

There is no simple end game to outrage marketing. There’s no easy way to cause controversy to gain name recognition and yet somehow have your name NOT associated with controversy. The nature of outrage marketing is precisely to attach your name to controversy and hence separating the too takes both work and time. Larry Correia’s strategy has been to dial back on the fisks and jabs at SJWs and concentrate on books for his fans and, I assume, hope people forget. Ironically, his defenders in the case of Origin Game Fair are ensuring that doesn’t happen.

The choice for cons, publisher and organisations becomes clearer. Never having any involvement with a given person’s personal brand is an easier option. Over at Mad Genius I note people saying that cons need people like Larry but in truth it is a buyer’s market. There are LOTS of writers and many people with dedicated groups of fans. When it comes to drawing people to a convention, the passion of the fans and their location can be more relevant than their overall number. A writer whose public persona damages your brand and puts off other attendees or guests is not necessarily a wise choice. A writer who brings possible controversy, or bitter campaigns with them (all of which create extra work and emotional labour for the organisers) is an actively bad proposition.

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19 responses to “Public and Private Personas & Brands”

  1. There were some usenet trolls back in the rasff days, who were real a-holes online. Once in a while, somebody would meet them at a con and report that they were quite nice in person, with the suggestion that their in-person persona was the “real” one.

    My response to that has long been that their a-hole trolling is the one they fall into when they feel safe and anonymous online, and that the ‘nice’ one is the one they use face-to-face because they are too cowardly to keep up the antagonism when someone might raise their voice at them, or worse.

    Now we’re seeing genial, well-loved celebrities being outed for harassment, molestation, rape, and other degrees of horrid and unconscionable behavior. I’ll theorize that the worst persona is the one you get judged for, and perhaps that’s the right way to do it. I don’t think it’s unfair that nobody thinks about all the people Vlad didn’t impale when deciding how bad he was.

    Liked by 3 people

  2. If you position yourself in the marketplace as an easily-triggered short-tempered jerk, then you have only yourself to blame when people get the idea that you’re an easily-triggered short-tempered jerk and start telling their friends all about what an easily-triggered short-tempered jerk you are. Reputations are very easy to earn and extremely difficult to correct.

    Liked by 2 people

  3. Someone, I think Steven Gould, cautioned Brad Torgersen about his behaviour on various SFF blogs back when Brad was still a fledgling author. Whereupon Brad countered that he wanted to provoke other commenters, because he was targetting the rightwing market and wanted to become the “John Scalzi of the right” or something like that.

    Well, we see how well that has worked out for him.

    Liked by 2 people

    • Cora: Someone… cautioned Brad Torgersen about his behaviour on various SFF blogs

      That was Steven H. Silver.

      BT may have been aiming for “The Scalzi of Conservative Fiction”, but what he achieved was “The Rush Limbaugh of SFF”.

      Or, perhaps more aptly, “The Trump of SFF, sans bankruptcies”. 🙄

      Liked by 4 people

  4. “a common defence is for a supporter to explain how nice and pleasant a controversial author is.”

    I always find this unconvincing. People can be pleasant and kind in general, until some prejudice is triggered and they switch. Also, prejudices can easily manifest in outward politeness – a boss may be “a gentleman” towards his female staff but fail to recognize their talents at pay rise time, etc etc.

    Liked by 3 people

    • Yeah and I’ve worked with some people who had really quite different faces. One person who was systematically bullying people I was managing who was all sweetness and light to me (because I was more senior). Had me convinced it was all personality clashes or misunderstandings- effectively making me complicit in the bullying. Still feel guilty about how I was manipulated.

      Liked by 1 person

      • Ouch. I’ve seen that sort of thing at work as well. Very tricky to get to the bottom of so don’t beat yourself up about it.
        (This is why one of my stated career goals is to never have to be a manager!)

        Like

    • The test is to always see how they treat the waiter/hotel desk clerk. If they can’t be bothered to be nice to them, they’re not likely to be nice to anyone.

      Liked by 4 people

      • I learned a very useful early life lesson – never be crap to people just because you’ve got some temporary power over them. You can look at it morally i.e. don’t be a dick, or just practically – sooner or later you’re going to want something doing quicker or easier than they have to provide, and then you’re stuck.
        The lesson came when I quite inadvertently did something that impressed a whole bunch of support staff, and discovered that there were a whole bunch of ways their goodwill could make my life a little bit easier – because they started doing them.
        (That was a very longwinded way of agreeing with you, wasn’t it?)

        Liked by 5 people

  5. There’s no shortage of political pundits and bloggers who declare they’re going to be “provocative” then squeal like stuck pigs when they provoke someone. Possibly they think saying they’re provocative means we’re just supposed to smile and nod, like someone who tells people “I’m sorry, but I’m just an inconsiderate person.”
    As noted above, “nice” comes in lots of flavors. Genuinely decent people. People who put on a public face for business (waiters, salesclerks, politicians, realtors). People who are nice to their own kin or social class or race. People who are nice because it’s an easier way to get through the day than challenging everyone who pisses you off to pistols at dawn. And shits who as you point out are nice to manipulate, when it serves their purposes. Trouble is, it’s hard to tell one from the other if you don’t know them or never saw them deal with someone they didn’t feel obligated to be nice too.

    Liked by 2 people

    • W.S. Gilbert kept wanting to do a Gilbert & Sullivan operetta about that, but Mr. Sullivan kept heading it off. Gilbert finally got to collaborate with another composer on “The Mountebanks,” in which a MacGuffin turns characters into what they pretended or professed to be—my favorite is the clockwork Hamlet.

      https://archive.org/details/originalplays00gilb3

      (Note the one-act “Rosencrantz and Guildenstern” in the same book. It’s nowhere near as good as Stoppard’s, sorry to say.)

      Liked by 1 person

  6. Have you read “No Logo” by Naomi Klein? It’s kind of old now, but when I had a reason to revisit it recently, I started to think about my own childhood and how we were so much more free of the logo/ branding/ marketing culture. It’s hard to explain to the younger folk around me what it was like not to have advertisements everywhere. Also, I really do hate the idea of people having/ being “brands”. Reputations, yes; brands, no. That phrase produces a visceral negative reaction in me whenever I encounter it.

    Liked by 1 person

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