Oh yes, I’m going to keep gruddamn moaning about this!
Anyway here’s a resource if you find yourself in this situation. Note that so far the outcome of this process is…nothing but further silence but in theory this is what you do.
This is only if you are the copyright owner or acting on their legal behalf. There doesn’t not seem to be a general spot for letting Apple know that they are selling pirated books if you are just a customer. Which is odd because a customer has a legitimate complaint if they are being sold stolen goods.
I’m going to make my complaint again because I still haven’t heard back from their legal people. At least this way I’ll get an educational blog post out of it. More after the fold:
You then have to give contact info:
You’ve then got to give a link to the offending work. This is a bit tricky because while the iBook store is web-based you can usually only access it via the iBooks app.
Luckily that search function allows you to have a look for the link. That raises some issues when you have a legitimate version of the same book on the store!
Luckily, the dodgy one has a wrong sized cover and an impossible release date, so I can select it.
You then pick the issues. They are ask questions about which territories this applies to and in general you won’t know so I assume you click “Yes”.
That scary check box about perjury is so your complaint follows the process of a DMCA takedown notice. Note that Apple takes 30% of iBook sales, so actually this is a bigger deal than a DMCA. DMCA was designed to protect ISPs from liability for copyright theft that OTHERS are profiting from. Here Apple are actively participating – even if it is unwittingly.
I’m going to pick three issues:
I think that covers it! There’s not any clarification on those categories (e.g. ‘publicity’?).
Then write a message:
I’d advice a more professional tone than the one I adopted there.
Click the scary legal box and submit!
Actually, I missed that bit about replying to the confirmation email with more info. Interesting!
Then wait, and wait, and wait…